Our Services

 Consulting

The need for consulting services vary by firm and may include one or several of these purposes: providing information to the client, solving a problem for a client, making a diagnosis which may redefine the problem, make recommendations based on the diagnosis, assist with the implementation of recommended solutions, building a consensus and commitment around corrective action, facilitate client learning (solve same problem in the future), and/or improve organizational effectiveness.

Business Analysis and Strategy

CMG partners with our clients to develop a proactive strategy for maintaining efficiency and profitability in an ever-changing market by understanding market trends, predicting future opportunities and redefining what is possible into what is actual through a comprehensive continuous improvement strategy.


 

Technology Analysis & Strategy

CMG partners with our clients to review and analyze the current technology state, and then design and develop a plan to align their business strategy with their technology strategy. This plan incorporates the internal and external elements of the firm’s environment to formulate the strategy for implementing the various components of the strategy. The goal is to use metrics and training to improve the firm’s position and competitiveness. This plan includes all elements of technology within the firm such as hardware, networking, applications, software implementations, data storage, disaster recovery, training initiatives, and much more.


 

Workflow Analysis

Our expertise in understanding the needs of the firm through our Workflow Analysis provide limitless opportunities for the software to be customized to fit the unique requirements of the firm. The goal of a Workflow Analysis is to understand how your firm controls the flow of information as it comes into and goes out of your office and to make recommendations to streamline your processes. This knowledge allows for our team of experts to accurately create an environment which supports how your firm functions, focusing on efficiency, lowering the firm’s risk to exposure and increasing productivity. All of these lead to increased profitability for the firm and higher overall satisfaction.


 

Change Management

Understanding the impact that change has on a business is critical. CMG uses a systematic and comprehensive framework of principles for identifying the expectations of change, determining how to manage the change, and engaging the firm in the process of implementing the change. Addressing the “human, people-issues” is essential – overcoming resistance and uncertainty is the goal. This begins with strong leadership at the top so the firm is positioned for success. Creating ownership of the change through involvement in the project at all levels invites rather than intimidates and allows for the firm to grow and adapt across the terrain of its cultural landscape.


 

Talent Management & Development

Selecting and successfully deploying the best person for an in-house IT or Development position is a daunting task for most firms. CMG provides firms with our expertise in developing a strategy for analyzing and evaluating the position, interviewing the candidates for the position, and then providing the needed training and resources for a rewarding and successful launch. Our team also works with our clients to provide performance metrics and evaluation criteria for the employee that align with management goals, employee competencies, accountabilities and performance objectives.


 

Project Administration & Management

CMG embraces the team approach that naturally lends itself to successful completion of firm initiatives. The collaboration between CMG and the firm in a project environment has many benefits, including the development of a roadmap to completion, improved client satisfaction, improved growth and development for all team members and the firm as a whole, flexibility in both scope and direction, enhanced effectiveness and high quality results. Focus on the completion of a specific project with the client benefits all parties as the scope/focus of the work is defined, the goals for the project are communicated so that they are achievable within the perimeter of the time and costs allocated to the project.

Software Implementation

Our expertise will guide the firm through all aspects of the Software Implementation. CMG assists our clients in navigating through the world of software options to select the solution that is the best fit for the firm. Our team is also certified on the best applications in the industry which ensure a successful installation. Our expertise in understanding the needs of the firm through our <a href=”>Workflow Analysis provide limitless opportunities for the software to be customized to fit the unique requirements of the firm. And when moving from one software solution to another, we provide Data Migration and Conversion services to ensure that your data also transfers seamlessly and easily into the solution. Our Consultants are professional trainers and will provide the Training that will get you started right away and to keep your firm moving forward.

Practice Management/Case Management – On Premise & Cloud Software Solutions

An effective Practice Management Solution is one that successfully houses all of the data for a firm’s practice, cases, or projects under the same roof for easy, on-time, on-demand access. CMG assists our clients in navigating through the world of software options and determining the solution that is the best fit for the firm. Our expertise will also guide the firm through all aspects of the Software Implementation. CMG assists our clients in navigating through the world of software options to select the solution that is the best fit for the firm. Our team is also certified on the best applications in the industry which ensure a successful installation. Our expertise in understanding the needs of the firm through our Workflow Analysis provide limitless opportunities for the software to be customized to fit the unique requirements of the firm. And when moving from one software solution to another, we provide Data Migration and Conversion services to ensure that your data also transfers seamlessly and easily into the solution. Our Consultants are professional trainers and will provide the Training that will get you started right away and to keep your firm moving forward.

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Billing & Accounting – On Premise & Cloud Software Solutions

An effective Billing & Accounting Solution is one that meets your financial needs, and allows the firm to gain efficiency and productivity. By maintaining financial data integrity, information can be provided to the firm through reporting tools that create the foundation and direction for a comprehensive continuous improvement strategy. Our expertise will also guide the firm through all aspects of the Software Implementations. CMG assists our clients in navigating through the world of software options to select the solution that is the best fit for the firm. Our team is also certified on the best applications in the industry which ensure a successful installation. Our expertise in understanding the needs of the firm through our Workflow Analysis provide limitless opportunities for the software to be customized to fit the unique requirements of the firm. And when moving from one software solution to another, we provide Data Migration and Conversion services to ensure that your data also transfers seamlessly and easily into the solution. Our Consultants are professional trainers and will provide the Training that will get you started right away and to keep your firm moving forward.

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Document Management – On Premise & Cloud Software Solutions

An effective Document Management Solution is one that allows the firm to manage, store, find and retrieve documents easily through organization and content. The appropriate solution should complement your firm’s goals for transitioning to or maintaining a “paperless office”, support your current and future document imaging plan (scanners, copiers, etc), and align with your document retention policies. Above all, the solution should provide your staff with tools to capture, code, organize, search and analyze your documents according to the firm’s requirements.  Our expertise will also guide the firm through all aspects of the Software Implementations. CMG assists our clients in navigating through the world of software options to select the solution that is the best fit for the firm. Our team is also certified on the best applications in the industry which ensure a successful installation. Our expertise in understanding the needs of the firm through our Workflow Analysis provide limitless opportunities for the software to be customized to fit the unique requirements of the firm. And when moving from one software solution to another, we provide Data Migration and Conversion services to ensure that your data also transfers seamlessly and easily into the solution. Our Consultants are professional trainers and will provide the Training that will get you started right away and to keep your firm moving forward.

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Document Automation and Development Solutions

An effective Document Automation (Document Assembly) Solution is one that allows the firm to create automated, logic-based documents from existing captured data (preferably some type of Practice Management database), and assemble consistent documents according to firm needs, requirements and standards. The appropriate solution should complement your firm’s current software solution and workflow so that the right document is available at the right time, as well as provide for a library of documents for on-demand selection. Our expertise will also guide the firm through all aspects of the Software Implementation.  CMG assists our clients in navigating through the world of software options to select the solution that is the best fit for the firm. Our team is also certified on the best applications in the industry which ensure a successful installation. Our expertise in understanding the needs of the firm through our Workflow Analysis provide limitless opportunities for the software to be customized to fit the unique requirements of the firm. And when moving from one software solution to another, we provide Data Migration and Conversion services to ensure that your data also transfers seamlessly and easily into the solution. Our Consultants are professional trainers and will provide the Training that will get you started right away and to keep your firm moving forward.

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IT & Technical

CMG understands the challenges facing firms today in the IT World – from setting up the infrastructure, to effectively operating within the environment, through determining what opportunities and risks emerge as new technologies enter the market and the industry which impact the firm. Our expertise includes aligning the firm’s Technology Plan & Strategy with the evolving technologies through the creation of a roadmap to ensure this alignment with the business goals and requirements.

Managed Services

Remote Monitoring Service, Our Remote Monitoring Service monitors Core systems functions, Hardware and Performance, Application and Network Services such as Drive Space, Windows Service, Event Log, Critical Events, Disk space changes, Physical Health, Performance, Bandwidth, Antivirus update, backup, Exchange, Ping, TCP Service and Web Site. Remote Monitoring Service gives us the ability to spot the problem early and fix it before it causes any major productivity issues for your staff.

A philosophical change in the way the business deals with and manages its technology and the risks associated with the loss of revenue and productivity should there be an outage or downtime.


Private Cloud Services/Hosting Services

CMG partners with exceptional companies whose focus is on providing cloud and hosted services as an alternative to servers and IT costs. Our partners focus on security and reliability to their customers, and are experienced and reputable providers in their industry.

Uptime Legal Systems delivers cloud and technology services to more law firms than any other provider in the world.


IT and Networking Implementation & Support – Onsite & Remote

CMG offers our clients our expertise as their IT and Network trusted partner through our superior service and leading edge on technologies – consultation & strategy, infrastructure design, select, install and setup desktops, laptops, mobile devices; install and manage firewalls, routers, virus and malware protection; setup and manage all network components. Including servers and printers in both traditional and virtual environments, as well as any ongoing support and maintenance needs.


Data Migration & Conversions

We provide Data Migration and Conversion services to ensure that your data also transfers seamlessly and easily into the solution.


Database Repairs

Timeslips Data Repair Certified
Time Matters Data Repair
Microsoft SQL

Training

The success of implementing any new technology is to invest in the right level of training for your firm. CMG will help you design a training plan that meets your budget and supports your vision for utilizing and maximizing your technology investment to produce your results!

On-site Training – Individual and Group: Training at your office or location scheduled to meet your needs.

Remote/Web-Based Training – Individual and GroupInternet-based training using our remote access solutions.

Corporate Meetings/RetreatsGreat way to introduce new concepts and ideas to everyone, or focus on training one or several issues that will improve the work environment.

“Expert” Development:  Training designed to develop an “internal firm expert”.

“Lunch Hours”:  Short, fun, interactive sessions which bring concepts and resolve issues in a short period of time.

Specialized Training:  Training that involves any issues or challenges presently facing the firm

Topic-Centric WebinarsWebinars hosted by CMG on a variety of topics that are focused on current software and current technologies in the industry that are open for anyone to attend.

Reporting & Analytics

Reporting and analytics solutions are necessary to increase business and reduce cost.  Both reporting and analysis participate in influencing and driving actions which lead to greater value.  CMG will help you develop a plan to organize your data to allow the reporting and analysis to be delivered in a format that allows decisions to be made, actions to be followed, and ultimately add value to your business.

Standard Reporting

Understanding the different reports that are inherently available within your software packages. The purpose of reporting is to organize and summarize data for the purpose of displaying information or perhaps raising questions.


 

Business Analytics & Metrics

Firm KPIs (Key Performance Indicators) and Management Metrics (different for firms, but all focused on productivity and profitability). The purpose is to gain insight from the data to understand and improve business performance, and answer questions or explain trends and movements so that the business can take some type of action as a result of the information. The value and effectiveness of the analytics will be directly proportionate to the investment made in the tools used for the analysis. The decision-makers must rely on the accuracy of the data so that they can make good decisions and the correct actions are executed.


 

Custom Reporting & Analysis through Crystal Reports

CMG Report Developers create reports using Crystal Reports that present specific data points and relevant information in the format the firm requires.


 

Custom Reporting & Analysis through SQL Reporting

CMG Report Developers create reports using SQL Reporting Services that present specific data points and relevant information in the format the firm requires.


 

Custom Reporting & Analysis through Excel

CMG Report Developers create reports using Excel that present specific data points and relevant information in the format the firm requires.

Custom Solutions

CMG provides unique solutions for business problems. With a focus on successful business strategies, best practices and market insight, we develop relevant and impactful integration platforms and applications that streamline data transfer and collaboration for our clients.

Database Design and Development

Simple or complex, web or onsite, small or mid-sized business – if you have a need for a database, we can help you design it. Our development team has a proven track record of providing custom databases for your business in a variety of database applications.  If  you have an existing database, and need some help with integrations, experiencing data issues or need some reports designed,  we have the team to meet your needs.


 

Integrations and Applications

Our team has a broad scope of skills and techniques to provide your firm with a platform or integration  that connects two or more disparate applications for overall business efficiency and improvement in collaboration, data transfer and interaction. Solving business problems is our specialty, and we use a variety of techniques to integrate applications- from the use of middleware, web service development, APIs, or the development of a custom application or interface for your business.


 

Samples of Our Custom Solutions

 

  • Custom Application for parsing data and information from within documents into specific fields in a database.
  • Custom Integration to allow an AS400 system communicate with a SQL Database for Inventory Management and Order Fulfillment.
  • Integrated solution that allows data and documents to be collected within a secure website form and automatically create records in a SQL Database via a web service, and then communicate information back to the secure website for user access as case is processed.
  • Development of platforms that allow data to be collected across specific data points within a database, compile the information, and submit the date to another company or agency.
  • Numerous integrations of two or more applications that could not inherently transfer data between each other that solved business problems for our clients.
  • Design and development of metrics for clients to evaluate and harness the power of their financial information, calculate complex compensation formulas , and gain insight into their business across practice areas, technologies, geographies and industries.

We look forward to hearing from you!